Bots Can’t Shake Hands: Lessons from Heavy-Equipment Dealers on Winning with Relationships
When I was CEO of Modus, we worked with all kinds of B2B companies: med-device, manufacturing, professional services. But some
Featured Articles, Videos, and Podcasts
When Data Devours Itself
Lately, my inbox is full of pitches promising that AI agents can run my business for me. The dream? I
Steady Hands in a Spinning World: Leading Through America’s Ambient Crisis
I’ve skippered sailboats through storms on Lake Superior. If you’ve ever been out there, you know how fast things can
The Sales Apocalypse? What the Decline in Sales Jobs Really Means
I have always been a big sci-fi fan. Science fiction isn’t just escapism—it’s a powerful lens for anticipating the future,
Want Trusted Partner Status? Then Stop Wingin’ It
Several years ago, I had the privilege of working with Jim Dickie and Barry Trailer of CSO Insights to develop
Why I Stopped Caring if People Thought I Was Reckless
Here I am, suspended high above the valley in Voss, Norway—nothing but chains in my hands, open air beneath my
Stop Trying to Get the Most Out of People, And Start Creating the Conditions for Them to Grow
For years, the default question for many business leaders has been: “How do I get the most out of my
Efficiency is Cheap—Relationships Are Not
As you have seen, we’re living in a time of unprecedented digital connection—and growing social disconnection. We’re losing the spark
What Happens When You Tear Down the Wall Between Sales and Engineering?
I’ve had my hand slapped many times over the years for working too closely with engineers and tech support. Why?
Is “growth at all costs” still the way forward?
What Manufacturers Can Learn from the Fastest-Growing Startups I’ve read dozens of reports on how fast-growth tech startups scale—from lean
The Certainty Syndrome: Your Most Convincing Leader Might Be the Most Dangerous
Certainty feels reassuring. It projects confidence, calms anxieties, and inspires action. But certainty in business leadership can also be dangerous—sometimes
Sales Leaders: Are You Navigating Today’s Market Like a Pro Skier—or Wiping Out?
As I pack my bags for a ski trip to Utah, I can already picture the mountains—fresh powder, crisp air,